Privacy Policy
We are committed to protecting your personal data. This policy explains what we collect, how we use it, and your rights regarding your information.
Information We Collect
Name, email, phone number, and company details provided through contact forms, project inquiries, or account registration.
IP addresses, browser type, device identifiers, operating system, referral URLs, and pages visited collected automatically via server logs and analytics.
Records of correspondence including emails, support tickets, and meeting notes exchanged during project engagements.
Billing details processed through secure third-party payment processors. Akshay does not store complete card numbers on our servers.
How We Use Your Data
To fulfill contractual obligations, communicate project updates, and provide technical support.
Aggregated analytics help us improve our website UX, identify popular content, and optimize performance.
With your consent, we may send newsletters or service updates. You can unsubscribe at any time.
Analytics & Tracking
We use Google Analytics 4, Vercel Analytics, and internal logging to measure site performance and user behavior.
IP addresses are anonymized before storage. User IDs are not linked to personally identifiable information in analytics dashboards.
Analytics data is retained for 14 months, after which it is automatically deleted from our analytics platforms.
You may opt out of analytics tracking by using browser extensions such as uBlock Origin or the Google Analytics Opt-out Add-on.
Data Storage & Retention
Data is stored on AWS servers located in the United States (us-east-1) and replicated to eu-west-1 for redundancy.
All stored data is encrypted using AES-256 encryption. Database backups are encrypted and stored in isolated S3 buckets.
Client project data is retained for 5 years post-project completion. Contact form submissions are retained for 2 years.
Upon verified request, we will delete or anonymize personal data within 30 days, unless retention is required by law.
Your Rights
Request a copy of all personal data we hold about you at any time by emailing info@akshayinfoctech.net.
Request correction of inaccurate or incomplete personal data in our records.
Request deletion of your personal data, subject to our legal retention obligations.
Receive your personal data in a machine-readable format (JSON or CSV) upon request.
Data Protection Standards
We process personal data under legitimate interest, contractual necessity, legal obligation, and explicit consent where required.
Our DPO can be reached at info@akshayinfoctech.net for any privacy-related inquiries or complaints.
Data transfers are protected by standard contractual frameworks ensuring appropriate security measures.
Users have the right to file inquiries with relevant regulatory authorities.
Security Measures
All data transmitted between your browser and our servers uses TLS 1.3 encryption with HSTS enforced.
Role-based access control limits data access to authorized personnel only. MFA is required for all internal systems.
We conduct quarterly third-party penetration tests and address findings within defined SLAs.
Data breaches affecting personal data are reported to relevant authorities in a timely manner according to legal guidelines.
Questions About Your Privacy?
Our Data Protection Officer is available to address any privacy-related concerns you may have.
